Archive for March, 2010

Can we talk?

Wednesday, March 10th, 2010

Everyone knows how to talk. In 140 characters, one-page press releases, or 25-page white papers. On countless blogs, talk shows, and around water coolers. To friends, family, the teller at the bank (but apparently not the doctor).

Talking isn’t a problem. Discussion is. Americans seem to have forgotten the fine art of thoughtful discussion and meaningful debate. And that’s not just in Washington D.C. It’s true here in the heartland too. (more…)

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What is listening?

Monday, March 1st, 2010

The name of this blog is “Listen” because it is a skill that I believe is underused in the communications industry.  But what is listening exactly?  How do you know if you are really doing it? (more…)

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